Shipping Policy

Hi-Tech Vehicle Solutions
Last updated: 28/02/2026

At Hi-Tech Vehicle Solutions, we are committed to delivering your order quickly, securely, and without fuss.

1. Order Processing

Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
Orders placed after 12:00pm AEST may be processed the following business day.
During peak periods, processing times may be extended slightly.

Once dispatched, you will receive a confirmation email with tracking details.

2. Shipping Methods

We ship Australia-wide using reputable couriers including:

Australia Post
StarTrack
Other national courier providers

Shipping options and rates are calculated at checkout.

3. Estimated Delivery Timeframes

Delivery time estimates (after dispatch):

Metro areas: 2–6 business days
Regional areas: 3–10 business days
Remote areas: May take longer depending on location

Delivery timeframes are estimates only and are not guaranteed.

4. Tracking & Delivery

All orders include tracking.

Customers are responsible for ensuring that:

Shipping details are accurate at checkout
Delivery locations are secure

If “Authority to Leave” is selected, Hi-Tech Vehicle Solutions is not liable for parcels lost or stolen after delivery confirmation.

5. Lost or Damaged Parcels

If your parcel arrives damaged:

If a parcel is lost in transit, we will lodge an investigation with the carrier. Replacement or refund will be arranged once confirmed by the shipping provider.

6. International Shipping

International customers are responsible for any customs duties, taxes, or import fees.

7. Incorrect Address

If an order is returned due to incorrect address details supplied by the customer:

Additional shipping fees will apply for redelivery.

At Hi-Tech Vehicle Solutions, we take pride in ensuring every order is packed securely and dispatched with care.