Shipping policy

Shipping Policy — Hi-Tech Vehicle Solutions

Free Shipping Australia-Wide We offer free standard shipping on all orders to anywhere in Australia. No minimum order value. No hidden fees.

Dispatch Timeframes All orders are dispatched within 1-2 business days of payment confirmation. Orders placed on weekends or public holidays will be dispatched the next business day.

Delivery Timeframes Once dispatched, estimated delivery times are:

Delivery timeframes are estimates only and may vary due to carrier delays, weather or remote locations.

Order Tracking All orders are sent with tracking. You will receive a tracking number via email once your order has been dispatched. Use this to monitor your delivery through the carrier's website.

Delivery Address Please ensure your delivery address is correct at the time of order. Hi-Tech Vehicle Solutions is not responsible for orders delivered to an incorrect address provided by the customer.

Undeliverable Packages If a package is returned to us as undeliverable we will contact you to arrange redelivery. Additional shipping charges may apply.

Damaged in Transit If your order arrives damaged please contact us within 48 hours of delivery at store@hitechvehiclesolutions.com.au with photos of the damage and packaging. We'll resolve it promptly.

Mobile Installation — SEQ Only Supply and Install orders are available across South East Queensland only. Our team will contact you within 24 hours of your order to book your installation appointment at your preferred location.